![]() You may reset your device to factory default settings. There are two button combinations in order to perform hard resets. Perform a hard reset only when really needed! It is only included for your information until you might need it. ![]() The following instructions is to be seen with great caution! You can use this tool to update the firmware or to reset the device to its factory default settings.įor more information, see MADRIX PLEXUS Updater (Extra Tool). Thank you!Īlong with MADRIX a separate tool for the MADRIX PLEXUS is provided, called 'MADRIX PLEXUS Updater'. If such an Exception-Trace occurs, please make a picture of it and send the picture to your dealer or the manufacturer. It functions as an error message to be analyzed by the manufacturer. Should an error occur on the device (an unlikely event), the so-called Exception-Trace will be displayed on the PLEXUS display. Possibly the computer to which the device is connected might simply be in standby mode, too. If the MADRIX PLEXUS is in standby mode, the device does not receive enough power from the power supply in use or the USB port. Set 'DMX 1', 'DMX 2', 'Art-Net 1', 'Art-Net 2' to 'On' and test again. Please go to the PLEXUS menu 'Settings' > 'DMX'. ![]() My LEDs do not show the lighting effects correctly!
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